QA Specialist Jobs At PT. Egogo Hub Indonesia | Jobindo.Com

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QA Specialist

PT. Egogo Hub Indonesia


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Descriptions Jobs QA Specialist in PT. Egogo Hub Indonesia: Descriptions

Qualification
  • Minimum D3
  • Age maximum 25
  • Have minimum 1 year experience as Call Center Team Leader or Contact Center QA Specialist
  • Familiar with how Social Media works
  • Have at least basic English skills (speaking and writing)
  • Familiar with Microsoft Office
  • Willing to work extra hours when needed
  • Have pleasant attitude
  • Willing to work in Shifts
  • Committed with working schedule
  • Understand on Contact Center terminologies
  • Familiar with Contact Center applications
  • Good listening skill
  • Have good judgement on how the team deliver solution
  • Attention to details
  • Honest and able to work professionally
Job Description
  • To monitor the contact center solution deliveries quality in real time includes: ticketing quality
  • To score the contact center deliveries by Agents and give feedback to the Contact Center Team Leader/Supervisor
  • Work closely with Contact Center Team Leader and Supervisor to give feedback on how to improve the service quality
  • Reach target of delivering daily QA monitoring task
  • Provide daily, weekly, and monthly of QA report
Jakarta Utara, DKI Jakarta
17/07/18 15:04
Diploma 3
Fresh Graduate
Contract
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This Job Is Closed
Number Of Applicants 14
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Jobs PT. Egogo Hub Indonesia

Company Description
EGoGo committed to being the leading provider of end-to-end e-commerce solutions for retailers, brands, and manufacturers in Indonesia.

Our mission : Grow our clients’ businesses by focusing on enhancing every touch point between the brand and their customers.

We provide flexible solutions, detailed processes & operations, innovative technology, performance-based marketing, and most importantly a deep passion for fixing hard problems.

We can assist you with: Search Engine Optimization Web Design & Development Digital Marketing Services = Advertisements, E-mail Marketing, PPC Campaigns (AdWords), Social Media Promotions, Print Design and More Content Marketing - Social Media, Blogs, Press Releases and Advertisements Stock Management & Logistic Service Customer Service.

Employer's address
Pantai Indah Selatan, Ruko Elang Laut Boulevard Blk. F No. 1 & 2 Pantai Indah Kapuk Jakarta Utara - 14470
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