Lowongan Kerja Tour Desk Di Buffalo Tours | Jobindo.com

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Lowongan Kerja Tour Desk

Buffalo Tours


Persyaratan
  • Indonesian, Male or Female age not over 45 years old.
  • Experience in and passion for customer service about 2-3 years.
  • Experience in data entry, record keeping.
  • Familiarity with Drop box, Google Docs, and the BRS in-house database system or similar database system.
  • Experience in the travel, hospitality, service, or tourism industry.
  • Experience in office administration, executive assistance, and management.
  • Experience in business, sales, or marketing.
  • Experience in managing calendars and scheduling.
  • Knowledge of English and other European Languages a plus, but not necessary.
  • Good attitude, Attention into detail, Maturity, proactive, high responsibility, service-minded, enthusiastic, adaptable/flexible, dynamic, team work.
  • Candidate must be able to handle heavy workload in late summer and fall, with more opportunity for vacation time in the off-season.
  • Ability to work multi-task and be able to work under high pressure.
  • Ability to use a Windows/Mac.
  • Highly organized and detail-oriented.
  • Self-starter, able to complete tasks with little or no oversight.
  • Sense of humor.
  • A passion for making people happy
  • A genuine love of the destinations and people we serve
  • Candidates must be excited to meet new people
  • A willingness to go where the clients are is essential: this position will require moving around town.
  • Must be fluent in English, have skills in selling and be willing to commute to Gili Trawangan Daily.
Deskripsi Pekerjaan
  • Meet and greet all guests assigned to you via Extranet.
  • Provide customers with all basic destination information and answer questions.
  • Dis-tribute island maps; suggest restaurants and provide destination information to the guests.
  • React timely to inquiries and concerns. · Advice on alternative activities.
  • (Hotel Rep) Reconfirm departure dates and timing, confirm via Extranet. If the guest are no show then, by leaving a note.
  • Minimize customer complaints and claims
  • Be the first contact for guest in emergency and immediately answer to emergencies and complaints.
  • In corporation with Client Experience Executive resolve complaints and issues with guest in the destination.
  • Fill in and send incident report to Client Experience Executive, to follow up with sales and overseas agent.
  • Facilitate internal feedback for future complaint prevention.
  • Sales of additional products and activitiesActively advice customers on alternative BT products.
  • Inform customers about payments, policies, procedures and track progress.
  • Discuss Buffalo Tours products with current and potential clients.
  • Maintain detailed records and summaries on all feedback collected.
  • Maintain high customer service standards to attract and retain customer.
  • Data entry, book keeping, database upkeep, billing, payment processing and other general office work.
  • Weekly cash clearance to the office.
  • Manage and prioritize tasks.
  • Schedule/confirm appointments and manage calendars in Computerize System
Denpasar, Bali
19/08/17 10:33
Diploma 3
Pengalaman 0-2 Tahun
Kontrak
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30 September 2017
Jumlah Pelamar 29
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Hotel, Travel & Tourism > Denpasar, Bali > Lowongan Kerja Tour Desk

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Ingin berlangganan lowongan kerja

Lowongan Kerja Buffalo Tours

Deskripsi Perusahaan
Tour and Travel

Alamat Perusahaan
Jalan Tirta Ening 9X Sanur, Denpasar


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