Lowongan Kerja Tenant Relation Officer

Keterangan Lengkap Lowongan Kerja Tenant Relation Officer di PT Kreasi Muda Gemilang:

• Age average 21 to 35 years old
• Having 2 years experience in related position (in building/mall/apartment property would be an advantage)
• Minimum education is D3/S1 all major
• Related to English correspondence in written, it would be good in business communication major
• Proficienct in computer skills (Ms. Office)
• Neat, representable, good looking, high inisiative and good personality
• Customer or tenant oriented
• Able to work under high pressure
• Able to work individual or in team
• Have good durability under pressure
• Being able to deal quickly to complaints of tenants
• Having an immediate reaction on the handling of operational and administrative issues
• Having good interpersonal skills
• Having good communication in English both written or oral
• Having knowledge of marketing and promotional aspects
• Having an attractive personality, open, adaptable, wide connections, friendly, creative

• Maintain and follow up tenant’s insurance policy
• Coordinate distribution of circular letters to tenant
• Prepare welcome letters, event info, or other letters to tenant
• Do administrative works and
• Maintain logbook, filling documents and receipts
• Draft reply letters to tenants related to TR
• Perform other tasks as assigned by superior or management
• Responsible in handling complaint
• Responsible as a front liner and a mediator between management and tenants in order to solve any complaints based on SOP
• Responsible  to do coordination in handling tenant’s complaints
• Menjalin hubungan komunikasi antara penyewa dan management
• Membantu menindaklanjuti setiap acara yang diselenggarakan oleh tenants
• Bertanggung jawab atas proses operasional tenant relation dan administrasinya
• Membuat report harian, mingguan, maupun bulanan
• Bertanggung jawab atas filling data atau dokumen yang rapi, tepat, dan akurat
• Plan, coordinate, direct and control the activities on the part of tenant relation
• To ensure optimal performance of the team and the implementation of the follow up of any complaints or requests in an integrated manner
• Implement promotional activities effectively and efficiently to provide maximum services in accordance with the company’s mission and vision